FAQ
Answers for buyers, sellers, and teams evaluating escrow operations.
The buyer pays LOCK2PAY, not the seller directly. Funds are released once delivery is confirmed or the inspection window passes.
Buyers get 4 hours after delivery to inspect their order before funds are automatically released.
You can raise a dispute with evidence, and it is reviewed before any resolution.
LOCK2PAY charges a 1.5% platform fee on the product price plus shipping.